Phone: (888) 933-5282 Sales and Advice x802
Customer Services Hours:10:30am - 5:30pmSales:8:00am - 6:00pm

Terms and Conditions

ALL SHIPPED, NON-VIRTUAL ZOOMHASH ORDERS

All sales are final. ZoomHash does not accept returns and will not issue a refund if an item is returned without a proper RMA. Any products that are not functioning correctly due to manufacturer defects will be replaced after an RMA is issued and the item is sent back to ZoomHash, inspected and approved.

 

REPLACEMENTS AND RETURNS DUE TO MANUFACTURER DEFECTS

The ZoomHash Return Policies are applicable only to products purchased by you directly from the Zoomhash.com website.
Due to the volatile nature of these products, returns are not eligible for refund and are only eligible for exchange within 14 days of purchase. Warranties on our products are VOIDED if the unit is modified in anyway (voltage modded, removal of fan, etc.) and will not be exchanged. We test each unit for modifications before sending them back to the manufacturer.
Returns will not be accepted unless accompanied by an approved ZoomHash issued RMA number, which can be obtained through contacting support@zoomhash.com with the following information:
Subject: RMA Order#[your order number] | Your Name
 
Body: Reasons for RMA, and any pictures you need to send or anything of that matter, please give us a detailed description of the problems you are having.
LATE SHIPPING / DELAYED ORDERS
If your order is late to arrive we will provide you with mining compensation time in the form of store credit. Store credit will be issued after an investigation into the item has been done by our shipping department. This will be calculated by how many days the order is late and what item you have ordered, all of the items information will be put into a coinwarz.com calculator and we will compensate based on this value.
REFUNDS WILL BE MADE TO ORIGINAL PAYMENT METHOD
As we cannot change what you have paid with, if it is deemed you are entitled to a refund you shall receive said refund on the payment method that you used, whether it be BTC or Credit. 

Testimonials

I did a decent sized buy from ZoomHash recently and everything went really well. Great communication and no funny business. Just wanted to add my experience to the thread, good guys here. ~ quakefiend42

Without question one of the best sellers at the moment. ~ achtung082

As far as honesty goes Zoomhash is as honest as they come. Prices cant be beat either. ~ vabchgent

Check out our thread!

About

We guarantee same day shipping from our warehouses in USA unlike our competitors that take 2-4 weeks to ship from Asia.For bulk orders contact us. We have sold over 1000 GPUs and ship internationally.

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Contact Us

14836 E Valley Blvd
La Puente, CA 91746
Email: support@zoomhash.com
Phone: (888) 933-5282
Hours:10:30am - 5:30pm

Accepted Payments