ALL SHIPPED, NON-VIRTUAL ZOOMHASH ORDERS
All sales are final. ZoomHash does not accept returns and will not issue a refund if an item is returned without a proper RMA. Any products that are not functioning correctly due to manufacturer defects will be replaced after an RMA is issued and the item is sent back to ZoomHash, inspected and approved.
REPLACEMENTS AND RETURNS DUE TO MANUFACTURER DEFECTS
The ZoomHash Return Policies are applicable only to products purchased by you directly from the Zoomhash.com website.
Due to the volatile nature of these products, returns are not eligible for refund and are only eligible for exchange within 14 days of purchase. Warranties on our products are VOIDED if the unit is modified in anyway (voltage modded, removal of fan, etc.) and will not be exchanged. We test each unit for modifications before sending them back to the manufacturer.
Returns will not be accepted unless accompanied by an approved ZoomHash issued RMA number, which can be obtained through contacting firstname.lastname@example.org with the following information:
Subject: RMA Order#[your order number] | Your Name
Body: Reasons for RMA, and any pictures you need to send or anything of that matter, please give us a detailed description of the problems you are having.
LATE SHIPPING / DELAYED ORDERS
If your order is late to arrive we will provide you with mining compensation time in the form of store credit. Store credit will be issued after an investigation into the item has been done by our shipping department. This will be calculated by how many days the order is late and what item you have ordered, all of the items information will be put into a coinwarz.com calculator and we will compensate based on this value.
REFUNDS WILL BE MADE TO ORIGINAL PAYMENT METHOD
As we cannot change what you have paid with, if it is deemed you are entitled to a refund you shall receive said refund on the payment method that you used, whether it be BTC or Credit.