Miner sales are different from the general consumer electronics products, which are specially customized according to customers’ needs. Please notice before purchase. The after-sales service policy is as follows. After payment, the product cannot be returned or refund.
45 days parts warranty (starts once the miner gets received). If any problem, we will offer instructions on how to check the miners and find out the faulty parts, and we will send the corresponding parts for replacement after getting video/pictures as proof from the customer.
The price of miners may be adjusted at any time without prior notice or price compensation to the customer.
The warranty expires in the following cases:
- Miner itself is demolished, privately altered or component replacement;
- Lightning, voltage surges, poor quality power supply causes damage;
- Circuit boards and components are filled with water, exposed to moisture or corroded;
- The circuit board or the chip is burned;
- Over clocking.
- If this happens, services of your miner maintenance will be charged. For the specific procedures, please refer to the after-sales process.